Fetch Freight, a fast-paced, leading-edge freight brokerage out of Birmingham, AL, has announced the successful integration of TextLocate into its suite of customer support tools, bringing an even higher level of efficiency and transparency within the industry. The partnership with TextLocate, a location-based communication platform, enhances the overall customer experience by providing real-time updates and streamlined communication.
“At Fetch Freight, we are committed to leveraging the latest technologies to improve our services,” said Daniel Carmichael, General Manager of Fetch Freight. “The integration of TextLocate to our suite of tracking tools is a testament to our dedication to providing our customers with the most accurate and timely information possible. This not only streamlines our operations but also significantly enhances the customer experience.”
The use of TextLocate allows Fetch Freight to optimize its operations by reducing manual efforts, translating to cost savings, which Fetch Freight passes on to its customers. The improved visibility helps customers manage their supply chains more effectively, reducing uncertainty and enhancing overall satisfaction.
“Technology is rapidly changing the logistics landscape, and we are excited to be at the forefront of this transformation,” added Carmichael. “We look forward to continuously improving our services and providing our customers with the best possible experience.”
The partnership with TextLocate is just one of the dozens of tools and technologies Fetch Freight utilizes to find innovative solutions for its customers, maintaining its position as a thought leader in the 3PL industry, serving its customers with excellence.